Training & consultancy

Ruth & Noreen are continuing to work at all levels to make co-production the primary approach to public service commissioning, procurement, design, delivery and evaluation in Wales.

We can provide: 

  • keynotes & presentations: You were definitely the star of the day.  I had numerous people coming up to me afterwards saying how fantastic and inspirational you are.’ Lynne Hughes, Country Director (Wales), MS Society AGM, London.
  • workshops and facilitation: ‘Your session was the highlight of everyone’s day! The evaluation forms were excellent.’ Melanie Laidler, Assistant Director, Aneurin Bevan Continuous Improvement (ABCi), ABUHB.
  • co-design events: ‘I enjoyed the laid-back, inclusive feel to the day. Excellent!’ NPT Homes tenant.‘Brilliant, awesome, really useful!’ Anglesey Council officer.
  • research and reports: ‘Thank you for this superbly well articulated paper that does justice to the transformative impact of co-productive approaches. I hope all of us will take inspiration from it.’ Jenny O’Hara Jakeway, CEO, Powys Carers.
  • bespoke training tailored to your organisation’s needs: ‘The training was excellent. Ruth’s energy was contagious and her love for the area was evident.’ team member, Drink Wisely, Age Well project, DrugAid.

Our approach draws on a wide variety of techniques including: co-design & creative problem-solving / action learning / appreciative inquiry / non-directive coaching / democratic decision-making / open space / non-violent communication.

Collaboration, past and present, includes: Care Council Co-pro Expert Classes; Anglesey County Council; Pembrokeshire Association of Voluntary Services; NPT Homes Sheltered Housing Review & Anti-social Behaviour Review; Powys Carers strategic planning event;  Aneurin Bevan Future Leaders programme; NHS Planned Care / Integrated Care programme; NHS Direct / Out-of-Hours / 111 Implementation; Public Health Wales Co-production Case-studies; Bevan Commission (Prudent Healthcare); Spice training manual and process review.

For more information, please contact Ruth at or Noreen at

Previous activities include:
  • Co-produced the strategic Co-production Network for Wales funding proposal, with the support and assistance of 126 organisations and countless individuals. The proposal includes a number of related initiatives: Co-pro Asset Map, open-access & citizen-led Training, open access Resources, Case-studies, action-research Flagship Projects and an Academic Network.
  • Co-authored and co-designed Seeing is believing: the Co-production Catalogue for Wales with 27 case studies, a wealth of resources, and an introduction to the what, why and how of co-production.
  • Member of the Bevan Commission advising the Health Minister on Prudent Healthcare; contributed a chapter to the related e-publication re Principle 1 ‘remodel the relationship between user and provider on the basis of co-production’.
  • Organised / co-hosted Commissioning for Co-production Masterclasses in north and south Wales, working with the New Economics Foundation.
  • Co-created an initial Co-production Asset Map for Wales. The 100+ respondents have shared knowledge and experience and offers/requests for help with research & evaluation, social media & communications, training & consultancy, partnership working & mentoring.
  • Presentations, keynotes and workshops for e.g. The Care Council, Welsh Government, Wales Co-operatives & Social Firms Wales, Cardiff Third-Sector Council, Public Health Wales, Aneurin Bevan Health Board Future Leaders’ Programme, Macmillan Cancer Care, Carmarthen Voluntary Action, NHS Infomatics, Ebbw Fach Communities First, RCT Interlink etc…
  • Open Letter to Welsh Government: ran a successful lobbying campaign asking for co-production to be placed at the heart of public services in Wales. Our Open Letter was supported by 256 individuals from 131 organisations and resulted in a commitment to ‘enshrining co-production in law’ from the First Minister.