Last year we asked co-pro practitioners what they thought the benefits of co-production might be – for themselves, for their organisations and for service-users (and we’ll ask service-users for their views once we have funds to do so). They turned out to be many and various…
And we’ve been collecting co-pro quotes from the great and the good and the unexpectedly supportive:
‘By working with people rather than by doing things to people, co-production has the potential to transform the way public services are delivered so that they are better positioned to assist people in addressing their problems in effective and sustainable ways.’ (Sir Harry Burns, CMO, Scotland)
‘Co-production not only delivers improved quality, innovation and better outcomes for the individual, the community and the care system – it does so at lower cost.’ (NHS Alliance)
‘At its best, co-production can build people’s capacity to live the life they want, in the community where they live.’ (Halima Kahn, Director Public Services Lab, Nesta)
‘Public services, to be effective, rely on an underpinning operating system that consists of family, neighbourhood, community and civil society. Outcomes cannot be achieved by any one service or individual on their own. Indeed, the only way of achieving positive outcomes is by co-producing them.’ (Co-production: a way forward for citizen-centred commissioning in Wales, WG 2011)
‘The potential prize [of co-production is] enhanced, more cohesive communities; services that are more efficient and responsive; and increased opportunity and influence for individuals.’ (UK Cabinet Office, 2012)
PS We also asked what the barriers were. Less in number and variety but powerful in effect…I’ll include those in the next blog.